About us

Delivering a world class service

We are confident in our ability to deliver world-class services because we excel at getting the core principles of running a successful contact centre operation right – people, process and technology. Each of these areas requires substantial investment, effective management and most importantly, the knowledge of how to bring it all together and deliver on our client expectations.

Sky Call provides the whole range of outsourced customer management solutions and we are experts at delivering intelligent customer contact services within both customer service and sales environments. We have the technology, skills and expertise to help you deliver outstanding customer experiences and set you apart from your competition.

Your partner of choice

Our value proposition focuses on providing the technical infrastructure, process expertise and middle management experience you would typically expect from the world’s very largest contact centre outsourcers, but with a more innovative, dynamic, service-driven and personalised approach.

Smart businesses now understand how the way they treat their customers has a direct correlation with their bottom line. Choose Sky Call and we’ll work closely with you to emulate your ethos, culture, and values to create brand advocates that represent you with the very highest level of integrity. In addition, we’ll provide the agility, flexibility, innovation and personalisation that you’d expect from seasoned professionals in our industry.

Sky Call is a medium-sized player (current capacity 600 seats) in the outsourced contact centre sector, a rare breed in today’s market. We’re large enough to handle the high volume, technically complex projects to suit the requirements of large corporates, but small enough to still care passionately about our clients and their businesses.